Artificial Intelligence has come a long way from being a component of science fiction to reality. In today’s digital era, we have a host of intelligent machines like self-driving cars, chatbots, and a lot more. Just as mechanization and the steam engine had changed the landscape of manufacturing, in the same way, the introduction of interconnected machine learning systems will transform the way products are made and sold.
By now you must have heard of the Fourth Industry Revolution. This new revolution may spark the fear that jobs will disappear. There is fear among people that these emerging technologies will have a far-reaching impact affecting almost every industry and economy on our globalized planet. But, there is a misconception that AI and automation will lead to the loss of jobs. However, Artificial intelligence is here to stay for longer but the main aim of Artificial Intelligence is to eliminate mindless busy work and making people more efficient, productive, and valuable.
But, above all the question is, Would you allow AI to take your decisions?
If you look back in history, data & analytics suggested that we have created more jobs instead of eliminating them. And it's surely going to happen again. There is going to be a transition instead of extraction. Hence, instead of fearing for change, business leaders and CIOs need to come forward and embrace this transition. Let’s understand how Automation embedded with Artificial Intelligence can improve the way your business operates.
- Programmers and coders can focus on the big picture
When it comes to product development, testing is a tedious process for programmers. Even with the best manual testing process, programmers have to go through application screens, trying various usage and input combinations, and comparing the results to the expected behavior, and recording their observations. But a Test automation Tool, can efficiently play back pre-defined and pre-recorded action, compare the results to the expected behavior, and report the success or failure of these manual tests to the programmers. This eventually enables programmers to focus on improving their skills and passing those gains on to their organization.
2. Marketers can give customers the experience they crave.
When you are in business, you are providing solutions. And if you are not efficient in providing a solution that customer needs, you might end up with failed marketing campaign and losing your customer base. However, by implying Automation embedded with AI, you can transform the way your business operates. For instance, in the middle of the night if your customer raises a query, would you take the pain of answering them in the middle of the night? Of course, not. But, by using an AI chatbot you can answer the customer query and solve their problems without being there. Chatbots work 24/7 anytime anywhere and resolve the issue without any human intervention.
3. HR can speed up the recruitment process
The human resource team in any organization deals with job postings, candidate screening, onboarding process, performance tracking, payroll, offboarding, and a lot more. And when a company scales, it has multiple locations or remote working, handling these manual tasks are time-consuming, error-prone, and lacks employee productivity. On average HR team spends 40% of their time on burdensome administrative tasks In this scenario, chatbots can efficiently perform a basic background check and immediately weed out undesirable candidates, while AI can look for the specific qualifications easily. With automation and a user-friendly interface you can move at breakneck speed, there is no reason to compete at a snail’s pace
4. Salesperson can bring in more qualified leads
On average, it takes 8–15 quality contacts with a prospect for your salespeople to close a deal. Besides, it takes countless hours managing the relationship, communicating back and forth with customers to keep them happy. But automation with AI has the potential to automate the sales pipeline in a practical way to improve the sales results. AI can prefill the cumbersome underwriting questions that are required to get a quote. By going this way, it will save time and money, both of which are invaluable to the business.
Automation is here to stay, not for months, not for years but eternity. From reducing the cumbersome tasks to enhancing the employee's productivity, Automation & AI has a lot in store for you. Want to reduce costs, turnaround time, and accomplish more with smaller resources, then Automation is all you need.